Terms & Conditions

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Purchase Terms and Conditions

Welcome to Fareskart.us Access to, purchase of, and use of any products or services purchased through this website is subject to your acceptance of these Purchase Terms and Conditions as well as the Terms of Use of this website. By accessing, using or obtaining any content, products or services through this website or over the phone with our customer service representative, you (herein, "you" or "customer") agree to be bound by these terms and conditions. Please read the following Purchase Terms and Conditions carefully before completing your purchase.

BOOKING POLICIES

  • All Airline Tickets are non-refundable, non-changeable and non-cancellable. Only in limited instances, an airline may allow a ticket to be changed for a fee, plus the increased cost of the new ticket.
  • Any fee charged for cancellation, exchange or processing a refund will not be refunded in any circumstances.
  • All reservations are subject to availability at the time of booking. At least one adult must accompany children below the age of 18 yrs. Children 12 yrs & above are considered adults for pricing purposes.
  • All tickets are subject to specific rules and regulations imposed by the individual airlines which are subject to change at any time.
  • Reservations are not ticketed or confirmed until the airline has issued a ticket number. A confirming e-mail will be sent to the customers e-mail address specified indicating that a ticket has been issued. If you do not receive this confirming e-mail, then call (1-855-948-6886) or send an email to the Customer Service ( support@fareskart.us) indicating you have NOT received the confirmation e-mail with the airline ticket number.
  • Name changes are not permitted once the reservation has been confirmed.
  • Once a ticket is issued, it may not be reassigned to a different passenger or airline.
  • We require up to 72 hours to process all airline tickets.
  • Meal and seat preferences will be sent to the airline, but cannot be guaranteed.
  • Seats for all passengers will be selected automatically based on the best seats available and adjacent to the primary passenger, if possible.
  • As airlines continuously update their fares, fares are subject to change and are not guaranteed until the purchase is confirmed by the airline and a ticket number issued.
  • A valid phone number and email address is required to secure your booking.
  • The current maximum number of tickets per transaction is nine.
  • The name on each ticket must match a valid photo ID shown at the airport.
  • The customer is responsible to have all valid travel documents for overseas flights, such as: passport, visa, inoculation record, etc.
  • In certain non-US/Canada departures or non US/Canada Credit/Debit Cards, fareskart.us may request a Credit Card authorization form along with the copy of credit card and identity proof (a Driver License and/or passport page showing photograph and signature). In case, traveler/credit cardholder does not provide the requested documents within 24 hours, fareskart.us, holds the right to cancel the reservation with a cancelation penalty of up to $150.

TAXES, CHARGES, AND FEES

  • Charges appearing in your credit card could be in the name of the airline, any one of their service providers or one of our consolidators.
  • All fare adjustments and processing fees are charged by fareskart.us, and will appear in your credit card as a separate charge.
  • All fare adjustments and processing fees cannot be refunded back. The cancellation fee (if applicable) is charged over and above the refund charge for fees processing and fare adjustment.
  • The customer agrees to pay the total charge as appearing on the final booking page, in addition to the applicable shipping charges for the paper tickets in case it is required by the airline.
  • Charges on your credit card may be itemised for each customer by the airline.
  • Credit Card Decline Fee - A fee of $25 will be levied in case of credit/debit card decline for the transaction amount at the time of checkout.
  • Domestic Travel = US and Canada
  • International Travel = All Non-US/Canada destinations and Originations
  • Passenger Types = Adult, Infant, Child, Senior, Youth, Student, Military

CANCEL AND REFUND

For refundable fares, a processing fee by fareskart.us Customer Service may be charged for all permitted cancellations.

All of airline’s service fees and airline tickets are NON-REFUNDABLE. Vacation protection insurance can be refunded within 10 days of purchase in case the travel has not begun and the customer has called the customer service of airline to cancel. All cancellations should be done via phone only. Refund requests will be accepted only after following conditions have been met:

  • Traveler has applied for cancellation and refund with us and the airline rules allow for the same
  • Traveler should not be a “no show”. All no-show bookings are not eligible for any kind of refund.
  • For flight ticket refunds, it is difficult to provide exact date or time it may take for the refund process. All requests for refunds are processed in a sequence. Once a notification is sent to the customer service agent, an e-mail notification will be sent by us to confirm such request. However, this notification is just an acknowledgement of your request and does not automatically qualify you for a refund. Upon receiving the request, we work with the concerned airlines to arrive at a waived amount based on the rules of the airlines and then notify you the decision of the airlines. Please note that we depend on the airlines to receive refunds. After approval of refund by the airlines, it might take some additional time for the same to reflect in your credit card statement. Generally, a penalty is charged for refunds by all airlines. The entire process, from receipt of your refund request to reflection of the same in your credit card statement, might take 60-90 days. Apart from the refund penalties imposed by the airline, a fee for processing this refund will be charged by fareskart.us. These fees will be assessed only if the airline has authorized the refund or a waiver has been received and when such refunds are permitted by rules of the airline. In case the airline does not process your refund, we will refund you the processing fees charged by us.

CANCEL AND EXCHANGE

All airline tickets are completely non-refundable and non-transferable. In cases where the airline does allow cancellations, a credit may be valid towards ticket purchase in future with travel on flights of the same airline. Fare difference (if any) and the applicable penalty will be added in such cases. The time constraints and expiration date of such credit should be discussed before hand with the customer service agent. All such bookings that allow for cancellation must be cancelled prior to the scheduled departure time of the flight by calling our customer service representative. We do not guarantee any cancellation. At the time of booking cancellation, a cancellation fee of $50 per person per ticket is payable to us. This fee is retained by us. The credit available must be used within a certain time period and date or you will lose the credit amount. When making a new booking, you will have to pay the applicable fare difference, airline penalties and Travel Inc exchange fees. All such changes are governed by the rules and regulations of the airlines. No representations or guarantees on fees or changes are provided by fareskart.us. Read our Refunds policy if you’re cancelling a booking or applying for refund. For changing the flight dates or routing, read more about our Change policy.

For non-refundable fares, for any change in the itinerary after issuing of tickets (in case it is permitted by the airline), following change fees is applicable.

EXCHANGE FEES

For itineraries where the airline permits changes, a change/exchange fee is charged by fareskart.us, along with fare difference if any and airline penalties. The total cost of the exchanged ticket can be rightly ascertained by calling our customer centre. Our Ticket Exchange fees (not including airline penalty fees and fare difference)- For Domestic Travel where the Departure Date is more than 7 days away – up to $100, Domestic Travel where Departure Date is within 7 Days - $150, International Travel where Departure Date is more than 7 days away – up to $200, International Travel where Departure Date is within 7 days away $300. We make no additional representation for our exchange fees except the assistance of an agent in locating your new desired flights and making attempts to re-book new flights subject to availability and other factors.

PAPER TICKETS AND SHIPPING FEES

  • Service fees apply to both e-tickets and paper tickets.
  • Most air transactions can be fulfilled using e-tickets. However, if an airline does not offer e-ticketing, or if you requested paper tickets, there will be a shipping fee assessed of $25.00 USD per transaction for second business day delivery within the US.
  • Additional shipping fees will be applied for shipping to Canada, Alaska, Hawaii or Puerto Rico. A minimum of $45.00 USD per transaction will be charged for international deliveries.
  • FedEx or a similar service will be used to ship tickets. FedEx cannot ship paper tickets to a PO Box or an APO Box. If your billing address is either a PO Box or APO Box, you will need to provide us with your physical shipping address. To provide us with your physical address, please email us at ( support@fareskart.us) or call us at (1-855-948-6886).

CHARGEBACKS AND CREDIT CARD DISPUTES

  • The customer agrees not to dispute the processing fee, airline ticket charge or fare adjustment if fareskart.us have abided by the terms and conditions of the airlines and this agreement.
  • If customer is questioning any charge on their credit card, please call (1-855-948-6886) or send an email to the Customer Service ( support@fareskart.us) before disputing the charge with the credit card company.
  • If the customer attempts a chargeback on a non-refundable airline ticket, service fee or a fare adjustment that meets the terms and conditions of the airline and this agreement; the customer agrees to refund the full amount of the chargeback plus a 50% penalty for the inconvenience and accounting fee.
  • In cases where the customer attempts a fraudulent chargeback, the customer will be responsible for legal and collection costs in order to recoup the potential loss imposed by the customer.

Terms & Conditions

Welcome to the fareskart.us ("fareskart.us," "we," "our," "us") website (collectively, the "Site"). Use of the Site is governed by the following terms and conditions. By using the Site you agree to these terms and conditions. If you do not agree with any part of these terms and conditions, you must not use the Site. We reserve the right to amend these terms and conditions at any time. All amended terms automatically take effect when these Terms & Conditions are updated. Your continued use of the Site following the posting of changes to the Terms and Conditions will mean you accept those changes. Please return to this page periodically to review any changes.

Introduction

100% SAFE SHOPPING GUARANTEE fareskart.us servers use Secure Sockets Layer (SSL), an encryption technology that works with Microsoft Internet Explorer, Mozilla, Safari, Netscape, and AOL's browser, so that only fareskart.us can read a buyer's personal information. We guarantee that every purchase you make on the fareskart.us website will be 100% safe. Although we never intend to have an incident of credit card fraud, if unauthorized charges are made to your credit card as a result of doing business with fareskart.us, you will pay nothing. Shopping online at fareskart.us is statistically safer than using your credit card at a restaurant or department store. Technical experts point out that online purchases without human intervention are far safer than traditional credit card transactions because the information is immediately encrypted into a scrambled message that can only be decrypted by an authorized computer. You will join millions of other customers who have safely shopped over the Internet. We're certain after successfully shopping online at fareskart.us; you will be on your way to appreciating the convenience and security of shopping from home. The Fair Credit Billing Act states that your credit card provider cannot make you pay in excess of $50 of fraudulent charges. If your credit card provider does have you pay any of the $50 it can charge, fareskart.us will cover the expense, up to the full $50 if the unauthorized use of your credit card resulted through no fault of your own from purchases made on the fareskart.us website while using fareskart.us's secure server. If such an event does occur, you must notify your credit card provider. General Disclaimer fareskart.us shall not be liable for failure of travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators to perform the services offered by such suppliers. fareskart.us, in providing travel management services, does not guarantee or insure the services to be provided by any supplier, the financial position of such suppliers or the reimbursement to you from any loss experienced as a result of the financial condition of such supplier. In the event that a supplier defaults prior to providing the service to you for which payment has been made, the sole recourse for refund shall be with the defaulting supplier, from insurance covering such defaults if any or from other responsible third party unless such was caused by fareskart.us. In those situations in which a supplier defaults prior to providing services you may pursue any recourse against the supplier for refund, which may be permitted by law or statute.fareskart.us warrants that it provides the highest standards of service in the trade and will use appropriate care in selecting suppliers so as to protect you from such default. Except as expressly stated herein, fareskart.us assumes no responsibility for actions relating to travel services beyond the control of fareskart.us or its employees. fareskart.us is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, non-performance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any supplier of Travel products. fareskart.us shall not be liable for any fluctuation in price or change in schedule or equipment or accommodations for any travel service, which occurs subsequent to payment for such service. fareskart.us acts as a service bureau that provides value added service to retail travel agents and consumers. fareskart.us has no control over and assumes no liability for the actions of the suppliers from whom it obtains Travel products. Once tickets have been issued there may be a penalty involved for refunds. We do not have control over printed prices on the tickets, although some tickets may have BT (Bulk fare) printed on them, some may have a specific value on them, which may be different (lower or higher) than the fare collected. Discounts offered may vary depending on a number of factors including Airlines utilized, class of service, destination, time of year (low, mid or high season), advance notice provided, minimum stay requirements fulfilled and flight load. fareskart.us does not guarantee, endorse, validate or promote other advertiser products and services that are advertised on this web Site.

Compassion Exception Policy (CEP)

Customers serving in the U.S. military, senior citizens, customers between the age of 16-25 or affected by bereavement, customers with disabilities or terminal illness may receive a discount off cancellation, refund or ticket change service fees under this policy, as described below:

Limitations of Liability/Disclaimer

Information contained in the Site (including text, graphics, links or other material) are provided on an "as is," and "where available" basis. fareskart.us makes no representation or warranty, express or implied, to you or another person or entity as to the accuracy, results, timeliness, completeness, merchantability, fitness for any particular purpose with respect to the Site or any related materials, products, services, or information. Under no circumstances, including, but not limited to, negligence, shall we, and/or our providers or distributors, be liable for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing on the Site, or your downloading of any materials, data, text, images, video, audio, or other information from the Site. In no event shall we, and/or our providers or distributors, be liable for any injury, loss, claim, damage,

Indemnification

All Users agree to protect and indemnify fareskart.us, its affiliates, and/or their respective suppliers and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by: you or on your behalf in excess of the liability described above; or by third parties as a result of your breach of these Terms and Conditions, notices or documents referenced on the Site; your violation of any law or the rights of a third party; or your use of the Site

Site Usage & Ticket Purchase

You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to use the Site in accordance with all terms and conditions herein. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others). You are responsible for any bookings made by persons under your direction or control. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true and accurate. Further you also confirm that the traveller is not an unaccompanied minor. Without limitation, any exploratory, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. All offers, prices, and conditions of sale may be subject to: change without notice. advance purchase, eligibility, seating, or other limitations. travel days, dates, minimum or maximum stays, holidays, seasons, blackout dates, stopovers, and/or waitlisting restrictions. reservation validation limitations of up to one year (if any extension permitted, penalties/restrictions may apply); and/or other conditions/restrictions. Availability. Lower prices may be available. If your itinerary involves an ultimate destination or stop in a country other than the country of departure,

Prohibited Activities

You agree that the travel services reservations facilities of the Site shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. You may not use this Site for any commercial purpose. You agree you will not access, monitor or copy any content or information of this Site using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. You agree you will not you modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, content, graphics, software, products, or services obtained from or through this Site or call center.

Links

The Site provides links to other websites as a convenience to you, we do not endorse nor are we responsible for the contents of other websites. If you decide to access other websites you do so at your own risk.

Our Fees and Exceptions

In addition to each Travel Supplier’s cost and fees, fareskart.us may charge a service fee as described below. All fareskart.us fees are charged on a per person or per ticket basis and are non-refundable.

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